Outsourced Help Desk:
A Team Dedicated to Your Success

One Hour Response Time (during business hours)

An outsourced IT team is the behind-the-scenes MVP of your organization, just like your favorite football teams’ roster of physical therapists, trainers, and managers. While critical to success, the best ones are often those that help the system run smoothly and efficiently without being noticed. Is your outsourced help desk providing your company the value it needs to win big?

Assistance with BACKUP, SECURITY and MONITORING SOFTWARE setup.

• Configure and troubleshoot Wi-Fi routers and network connectivity
• Connect to wireless printers and smart devices
• Troubleshoot issues with multiple software applications
• Run PC virus checks and get help with virus removal
• Daily Safety Check
• Patch Status
• Critical Events Report
• Work From Home Setup and Assistance