bsideHD HelpDesk Standard

HelpDesk Standard

Outsourced Help Desk: A Team Dedicated to Your Success
Response Time (next business day)

An outsourced IT team is the behind-the-scenes MVP of your organization, just like your favorite football teams’ roster of physical therapists, trainers, and managers. While critical to success, the best ones are often those that help the system run smoothly and efficiently without being noticed. Is your outsourced help desk providing your company the value it needs to win big?

* 2 months FREE with annual plan

Prices are for workstations. Enterprise and Partner products include initial Workstation delivery, 3 years hardware refresh and full Hardware Warranty replacement.

INCLUDED FEATURES:
  • Security and monitoring software setup
  • AntiVirus software, monitoring and updates
  • Security updates, monitoring and patching
  • Daily system health checks
  • Executive summary reports

OPTIONAL:
  • Document backups
  • Full system backups