bsideHD HelpDesk Enterprise

HelpDesk Enterprise

Outsourced Help Desk: A Team Dedicated to Your Success
4 Hour Response Time (24×7)

An outsourced IT team is the behind-the-scenes MVP of your organization, just like your favorite football teams’ roster of physical therapists, trainers, and managers. While critical to success, the best ones are often those that help the system run smoothly and efficiently without being noticed. Is your outsourced help desk providing your company the value it needs to win big?

* 2 months FREE with annual plan

Prices are for workstations. Enterprise and Partner products include initial Workstation delivery, 3 years hardware refresh and full Hardware Warranty replacement.

INCLUDED FEATURES:
  • Security and monitoring software setup
  • EDR – Next generation antivirus software, monitoring, and updates
  • Security updates, monitoring and patching
  • Custom Daily system health checks
  • Risk Intelligence
  • Document backups
  • Support dashboard
  • Executive summary reports
  • Custom patching policies

OPTIONAL:
  • Full system backups