bsideHD HelpDesk Premium

HelpDesk Premium

Outsourced Help Desk: A Team Dedicated to Your Success
4 Hour Response Time (during business hours)

An outsourced IT team is the behind-the-scenes MVP of your organization, just like your favorite football teams’ roster of physical therapists, trainers, and managers. While critical to success, the best ones are often those that help the system run smoothly and efficiently without being noticed. Is your outsourced help desk providing your company the value it needs to win big?

* 2 months FREE with annual plan

Prices are for workstations. Enterprise and Partner products include initial Workstation delivery, 3 years hardware refresh and full Hardware Warranty replacement.

INCLUDED FEATURES:
  • Security and monitoring software setup
  • AntiVirus software, monitoring and updates
  • Security updates, monitoring and patching
  • Custom Daily system health checks
  • Document backups
  • Executive summary reports
  • Custom patching policies

OPTIONAL:
  • EDR – Next generation antivirus software, monitoring, and updates
  • Risk Intelligence
  • Full system backups