Outsourced Help Desk:
A Team Dedicated to Your Success

One Hour Response Time (24×7)

An outsourced IT team is the behind-the-scenes MVP of your organization, just like your favorite football teams’ roster of physical therapists, trainers, and managers. While critical to success, the best ones are often those that help the system run smoothly and efficiently without being noticed. Is your outsourced help desk providing your company the value it needs to win big?

Support for HARDWARE, assistance with BACKUP and ADVANCED SECURITY MONITORING SOFTWARE setup.

• Configure and troubleshoot Wi-Fi routers and network connectivity
• Connect to wireless printers and smart devices
• Give employees access to on-demand IT support
• Set up and support cloud storage applications
• Troubleshoot issues with multiple software applications
• Run PC virus checks and get help with virus removal
• Install and sync software programs
• Pair smart sensors to networks and devices
• Daily Safety Check
• Patch Status
• Critical Events Report
• Work From Home Setup and Assistance

Prices are for workstations. Enterprise and Partner products include initial Workstation delivery, 3 years hardware refresh and full Hardware Warranty replacement.